How can I order a transfer?

  • Find SERVICE on the home page and select the SERVICE PROJECT you want,a fixed price for the whole journey or an hourly rent.
  • Choose the pickup address and the destination or the number of travel hours and t hen choose the types of transport.
  • Next, you will be redirected to the expanded order form. If you wish, you can also add the return route in advance on the same page.
  • Specify your contact details, the number of passengers, as well as additional optio ns if you need them. If your driver needs to know something else about you, just s pecify this information in the comment field.
  • Ready! Choose an offer – our team will reply to your order one by one and offer our prices.

Frequently asked questions

What does Hourly car rent mean?

This service provides you with full disposal and unlimited use of a rented car with a driver. You can use it, for instance, during business trips when you need to constantly move between appointments, or for sightseeing tours with a guide, or just to travel by car when your route, apart from points A and B, also includes points C, D, E, F etc.

How to place an hourly rent order correctly?

Just choose the required number of hours and means of transport and specify the useful information for the driver in the comment field of the order. The number of stops along the route, their location and time, as well as additional preferences in respect of the car and the driver – all this information will be necessary to select the best option for your request satisfaction and the most accurate calculation of the cost of your trip.

How soon will you know the driver and vehicle information for your service after you placed the order?

The minimum time between the order placement and its fulfillment is 6 hours. It is necessary to remember that the more time is left before the trip, the more offers you will receive. This means that you will have a much wider choice of prices and cars.

There is a FAST BOOKING on the home page, which can let you know the vehicle and driver information for you in 1-2 hours.

Are child seats available to book and from what age?

For most vehicles, child seats can be added while making your booking. The cost of the child seats differs from airport to airport and these are outlined on our website.

Our booster seats are suitable for children weighing 15-36 kilos (approx. 4-12 years) while baby seats are suitable for toddlers weighing 9-18 kg (approx. 9 months to 4 years).

Where do I meet my chauffeur or tour guide for pick-up?

The chauffeur or tour guide will meet you at the Arrival Hall with your name/company on a greeting sign. We will confirm all the details with you when place the reservation

What does the cost of transfer include?

It already includes waiting at the airport, gasoline, road tolls, if any on the route, and, of course, the very route from point A to point B. If you order an hourly car rent for the term exceeding 24 hours, the cost will include the meals and accommodation for the driver.

What should I do if I want to cancel the order ?

Cancellations are accepted by email ( and phone (86 81908666) only. Full reservation amount will be charged for cancellations made less than 12 hrs before scheduled pick up. 50% of the invoice value will be charged for cancellations made less than 24 hrs before scheduled pick up. Cancellations made in excess of 24 hours will not incur any charge. No shows will be charged the full reservation fare.

What shall I do if the driver hasn’t met me?

First of all, try to contact him. The drivers contact details are specified in the letter confirming your order. Should you fail to get the driver on the phone, please, report this situation to the support team. We will try to find another driver for you or return your money. The return time is 1-2business days.

Can I trust the drivers found by me on Chinaairportcommuter?

We have more than 10 years of professional Chauffeur & Vehicle rental service ,we employ drivers to pass the exam and have rich experience, all vehicles insurance are valid, and our drivers have good education, more than half of the drivers can speak English, we regularly visit to customer satisfaction, we analysis the user feedback, We only hire drivers with perfect service and favorable comments from customers.

What shall I do if my flight is delayed?

Don’t worry, drivers normally monitor customers’ flights and are aware of delays. That is why we recommend specifying the flight number. You can put this information in additional options in the expanded field of the order. Airport service in all Chinese cities, the free waiting time is 60 minutes and the time will start when the flight lands ,and we do not charge airport parking fees. In other force-majeure cases, please, immediately call the support team of, and we will figure out how to help you.